Automation

How to make email work better email2issue

How to make email work better email2issue

The problem:

We are using a bug tracking system, like most software development companies. Creating an issue is quite simple. Open bug tracking system, fill some inputs, upload attachments – done. The issue is created. Sometimes an issue is described with multiple attachments (screenshots). A bug tracking system allows us to embed images into a description. All issues come from users in the form of an email.